Policies

Shop Policies

Processing Time

The time needed to fill an order varies from 1-7 business days. For more details, see individual items.

Estimated Shipping Times

All shipping is sent through the USPS only. Please note that shipping times depend on the season as well. For more info, see item details for estimated arrival times.

Shipping Address

Please make sure to provide an accurate and up-to-date shipping address. If an item is not delivered to the buyer because of an inaccurate shipping address, a full refund is not guaranteed.

Customs & Import Taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Returns & Exchanges

We accept returns, exchanges, and cancellations.
  • Contact me with 3 days of delivery.
  • Ship items back within 7 days of delivery.
  • Request a cancellation within: 24 hours of purchase.
  • Cancellation is not possible once the item has shipped.
Conditions of Returns:
  • Buyers are responsible for return shipping costs.
  • If the item is not returned in its original condition, a full refund is not guaranteed and you are responsible for any loss in value, unless the issue is on our side.

If you have more questions about your order, please email help@amwthestudio.com